Affordable, comfortable, and made with technologically advanced materials, Nectar mattresses are among the most popular of all bed in a box brands. In one review after another, customers say that this brand offers the most comfortable mattresses they’ve ever tried. Is Nectar truly the Holy Grail of mattresses? We’ve analysed over 1,500 customer statements to provide you with this unbiased review.
What Makes Nectar Mattresses Unique
Since its founding in 2017, Nectar Sleep has positioned itself as a top-selling mattress brand. Thanks to intensive research and development, a low-cost business model with no overhead from maintaining traditional storefronts, and premium materials, it is gaining even more traction in the online marketplace.
- Stringent manufacturing procedures: Nectar’s factories implement the strictest production and quality control protocols while adhering to international manufacturing regulations.
- Nectar does not skimp on materials; instead, it sources premium materials from top manufacturers.
- All materials are tested before and during the production process.
- Each mattress is inspected for quality before leaving the factory.
In addition to highly competitive pricing, Nectar offers the longest trial and warranty periods of any mattress company to date.
How Nectar Mattresses are Made
Nectar mattresses are made with four unique layers of CertiPUR-US® Certified foam, which is free of ozone depleting substances, mercury, lead, TDCPP, or PBDEs. Once assembled, the mattress height is eleven inches.
The base layer is designed to combine stability with breathability. The company states that the base layer is the densest of any mattress on the market. Its ILD rating is 2.2+ while many others are ILD rated at 1.5 or less.
Atop the base is a layer of adaptive hi-core memory foam. This layer is built for recovery, providing a slightly bouncy feel. Many who are familiar with memory foam are surprised that they don’t sink into this mattress. It’s this medical-grade layer that prevents the sinking sensation while offering pressure relief. At the same time, it gently contours to each sleeper’s individual shape and supports their preferred sleeping position. At the same time, this adaptive foam prevents motion transfer so sleeping partners don’t disturb one another.
A layer of semi-open gel memory foam sits atop the core layer. This fast-recovery foam is specially designed for even weight distribution, contouring, and cooling. Nectar uses Lush Foam™ in its mattresses. This brand holds five patents, and is best-in-class thanks to its superior ability to absorb and distribute heat.
The uppermost layer consists of quilted, aloe-based gel memory foam that’s designed to provide a lofty feel while enhancing airflow.
A quilted TENCEL® cover keeps the layers aligned while circulating fresh air and drawing heat away from the body to prevent overheating and wick away moisture. The cover is removable for easier cleaning, but it is not machine-washable. Nectar discourages immersing the cover in water or dry-cleaning it. Instead, they recommend spot cleaning as needed, and using a protective, water-resistant mattress cover to prevent damage.
Nectar Mattress Features, Delivery, and Setup
Many mattress companies offer a wide range of models. While Nectar does offer its mattresses in different sizes, there’s just one model, which the company describes as “Just Right.” It is assigned a medium-firm rating.
While soft enough to prevent uncomfortable pressure on shoulders, hips, and other protruding body parts, the Nectar mattress is firm enough to provide total support. It is often compared to a premium pillowtop mattress in terms of feel.
Nectar’s TENCEL® cover does more than wick away moisture and heat. It also prevents dust mites and bedbugs from inhabiting the mattress.
Upon order, Nectar mattresses are shipped directly to the consumer. During the ordering process, each customer decides on a delivery date. The mattress is packaged in a heavy-duty carrier bag with handles for easier manoeuvring. Because the compressed mattress is very heavy, it may be a good idea to get someone to help with setup.
After following the manufacturer’s instructions for opening the carrier bag and inner compression lining, all packaging materials need to be removed from the mattress so that it can fully expand. Nectar recommends waiting between 24 and 72 hours before sleeping on the mattress, as full expansion is necessary for the materials to perform correctly. Different factors including air pressure, temperature, humidity, and ventilation influence the rate of expansion. Most customers sleep in another room or make arrangements to spend a night or two away from home while waiting for their new mattresses to expand fully.
Nectar Mattress Trial Period and Warranty
Nectar’s trial and warranty periods are among the most generous in the online mattress sector:
- 365-day home trial period: Nectar boasts the longest trial period in the mattress industry. Customers have an entire year to determine whether the mattress meets their needs. If not, it can be returned for a refund. According to Nectar, fewer than three percent of customers opt to return their mattresses.
- “Forever” warranty: The Nectar warranty covers materials, construction, quality, and durability for a lifetime. The warranty applies to the original owner only. Be sure to read the fine print before purchase if you’re thinking about trying a Nectar mattress for yourself.
The Nectar Customer Experience
There is no such thing as the perfect mattress for everyone, so we were impressed to discover that most people enjoy sleeping on Nectar mattresses. Several mention that it takes some time for their bodies to adjust to the way the mattress feels, but the majority find that they feel comfortable immediately. Most find that they appreciate the Nectar mattress’s ability to prevent motion transfer. One heavy individual (over 20 stone) mentioned that he sunk too deeply into the mattress and had to return it in favour of something firmer.
Many of Nectar’s customers report that they enjoy relief from uncomfortable back, neck, and hip discomfort that some other mattresses exacerbate, while a handful mention that discomfort persists. A few reviewers find that the Nectar mattress offers less edge support than they’d like.
Several reviewers mention that the Nectar mattress really does feel cooler than most other memory foam mattresses they’ve tried. A few mention feeling hot and sweaty in warm weather, but most of these mention that this is a personal trait, and that it happens with every memory foam mattress they buy.
A very small percentage of Nectar’s reviewers liked the quality of the mattress but found it felt too firm. An even smaller minority prefer extra-firm mattresses and find that the feel is too soft. Those who dislike the feel tend to take advantage of Nectar’s return policy, although some decide to keep the mattress and relegate it to a guest room or pass it on to a family member, friend, or neighbour. Most who return their mattresses report positive interactions with customer service and hassle-free pickup. A very small minority report that they had trouble with the returns process.
Many consumers report that though heavy, their Nectar mattresses were simple to set up. At the same time, quite a few mention that there is a bit of off-gassing, which tends to dissipate within an average of one to three days. Most who mention the odour note that this seems normal since the mattress is memory foam. They don’t feel that it is a problem, and chalk it up as part of the online mattress-buying experience. A few outliers mention a strong, lasting odour.
A few people have mentioned problems with shipping time and/or customer service, but it appears that the company has improved its practises in these areas since first setting out. Most recent reviewers are pleased with the level of service Nectar provides, with some mentioning that they’ve been contacted more than once to confirm that all is as it should be. Many who mention trouble with shipping also note that they received a discount due to the delay.
While no company or product is perfect, the Nectar customer experience is mainly positive, on par with Leesa, GhostBed, and other top competitors. Paired with the 365-night trial and the “forever” warranty, these experiences lead us to believe that those who want to try it have nothing to lose.
Will the Nectar Mattress Fit My Bedframe or Foundation?
The Nectar mattress comes in several popular sizes. Unlike some other “bed in a box” mattresses, this brand is compatible with many types of bedframes and foundations.
- Standard box springs
- Adjustable bases / bedframes
- Platform bed
- Traditional bedframe
- Divan bases
Is the Nectar Mattress a Good Choice?
We feel comfortable recommending the Nectar mattress to consumers despite some past problems with customer service and delivery delays. For the most part, the company’s clients are thrilled with everything from the feel of the mattress to the interactions they have with customer service representatives.
If you are someone who prefers a “happy medium” in terms of feel and support, and you tend to sleep on your back or your side. Light- and medium- weight stomach sleepers (under about 15 stone) tend to like the way the Nectar mattress feels, but some heavier people find that they sink too much when sleeping on their stomachs.
Thanks to a comfortable memory foam feel, durable materials, and careful manufacturing procedures, Nectar mattresses are a solid choice for many people. While they may not be right for everyone, the extended trial period and warranty make for a low-risk buying experience.
Visit the company at Nectarsleep.com for complete details, and do reach out to us with any enquiries you may have. We wish you the best of luck with your mattress shopping experience!